"Our experience with FTN has acted as a catalyst to launch a new culture of change and team working."
Since 2006 the Foundation Trust Network Benchmarking programme has facilitated significant cost savings, quality improvements and efficiency gains for our members. Originally developed in partnership with McKinsey & Co but now run independently, the programme provides a holistic and balanced assessment of service improvement opportunities, through a detailed analysis of trusts’ performance in:
- Quality (including clinical outcomes, patient safety and experience)
- Cost effectiveness (including service provision costs, income and productivity)
- Operational management (including structure of services, patient flow and workforce)
By studying services in detail and providing comparisons with peers, the FTN Benchmarking programme provides an objective viewpoint on current service efficiency, illuminates areas of improvement, and acts as a catalyst for taking practical and measurable steps to improve
Much better data in much greater depth
(Consultant Orthopaedic Surgeon, NHS Foundation Trust)
The latest benchmarking project focused on Operating Theatres, holding its main findings workshop in June 2013. 91% of workshop delegates said they would do something differently as a result of the shared data comparisons, learning and best practice the project offered. These initiatives included new models of scheduling urgent operations, using flexible consultant planning to reduced unused operating lists, improving the root cause analysis and reduction in late starts of operations, and using the data to improve the use of premium waiting list initiative sessions. One Director of Operations said the data would be used to ‘drive the agenda like never before’ with other project participants noting:
‘We had a fantastic day and really took a lot away from the discussions and presentations. We were “buzzing” on our train journey home and have already planned a number of meetings to discuss and share our ideas within the Trust.’
A briefing document summarising the publically-available lessons from the project will be published by the FTN this autumn.
The previous benchmarking project focused on Accident & Emergency Departments. Key findings and a summary of the project are available here.
Summaries of other completed FTN benchmarking projects can be accessed below.
- Elderly Care Services (2012)
- Product Pricing (2011)
- Accident & Emergency (2010)
- Psychological therapies (2010)
- Ophthalmology (2010)
- Maternity (2010) and review workshop
- Operating theatres (2009)
- Orthopaedics (2009)
- Cardiology and Cardiac Surgery (2008)
NEW PROJECT ON OLDER PEOPLE SERVICES
Our next benchmarking project will be on older people services with data collection starting in January 2014. For further information please see the project flyer.
Further information on benchmarking, including the process, FAQs and the benefits of participation are available here.
16 March 2012 |
Summary of the FTN's Elderly Care Services benchmarking project run in 2011/12. The briefing summarises the results from the findings workshop including the benefits of early specialist assessment and...